ATTENTION: ACTION REQUIRED
The eSign, RON, and eNotary capabilities within the DocVerify platform will transition to Expedite for eSign on Sept. 30, 2024 and eNotarization on October 31, 2024.
Since 2014, Expedite has helped many of the nation's largest lenders conduct electronic signature and secure document delivery. The Expedite eNotarization solution was introduced to the market, we have successfully converted several DocVerify customers to Expedite eNotarization, and we are looking forward to helping you with this transition.
There are many new features and improvements in the Expedite eNotarization solution that will help you work more efficiently.
- Intuitive application workflow.
- Support for all mobile phone makes and models.
- New lobby for signers.
- More tagging options.
- Improved template capability.
- No more credits and tokens - Expedite offers one fee for all transactions, no matter the number of documents or participants (existing credits and tokens will be transferable as explained in more detail below).
When
Your last day to conduct business on DocVerify eSign will be Sept. 30, 2024. Your last day to access DocVerify eNotary will be Oct. 31, 2024.
All the features that are supported in DocVerify will remain unchanged and uninterrupted until the dates specified above.
You have received a services agreement under a separate cover identified by a subject line leading with "Expedite Conversion Agreement Document Delivery Service". This document will be delivered by the Expedite eSign tool and requires execution to finalize the creation of your Expedite account. Within 72 hours of executing your services agreement, you will receive a notification to establish your password for your Expedite account. At that point, you will be able to log in to Expedite and access all the training and instructional materials in our help content.
Communication and support
We understand this is a lot of information to take in at once. We will continue to send communications with reminders on upcoming deadlines and offer webinars that will provide a deeper dive on topics to help you maximize the Expedite eNotarization solution. Your DocVerify support team will remain in place and unchanged during this transition process and beyond. You can reach the support team at support@docverify.com with any questions.