Radio button selection is wrong in the PDF - DocVerify for Wufoo - DocVerify | Secure Electronic Signatures
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CommunityAccounts, Featu...DocVerify for W...Radio button selection is wrong in the PDF
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 1/11/2018 10:27 AM
 
Radio buttons that are connected in your Wufoo forms and PDF templates may sometimes select the wrong choice even though the names match.

This is because when each radio button selection for a group is created in the PDF document it is given a value in the PDF that cannot be changed, and it's those values DocVerify works with.

If you're experiencing this issue, it is best to open your PDF template in a PDF editor such as Adobe Acrobat, delete the radio group, and create it again in order from left to right or from up to down. If you create it, and decide you want to change the order again, you should re-create it in order to avoid any issues.
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CommunityAccounts, Featu...DocVerify for W...Radio button selection is wrong in the PDF

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