Transaction fraud, “friendly fraud”, or “cyber-shoplifting” continues to be a significant problem for online merchants as more and more consumers shop online for the products and services they want.
DocVerify gives you the power to protect your online business from fraudulent consumers. By adding a simple textbox to your shopping cart or checkout using DocVerify's E-Signature solution or the VeriVoice voice verification system, you generate a legal document that proves the customer initiated the transaction, and is bound by a 100% legally binding agreement.
Transparent Protection Honest Customers Will Never NoticeCustomers want a smooth and easy checkout process, and DocVerify's transaction fraud prevention solutions will never get in their way. Our solutions are completely transparent avoiding shopping cart abandonment, so they will never impact the honest customers' purchase process in a negative way - ever.
With protection from friendly fraud in place, however, you can make dishonest people think twice before submitting a fraudulent claim and contest fraudulent chargebacks if a claim is made. Plus, you'll reduce penalties from the bank in the process.
And it couldn't be simpler. VeriVoice automatically calls a phone number that the signatory specifies, ensures their identity with a passcode, and then attaches the recorded voice file (confirming the buyer's assent) to the agreement.
Click here to download the LexisNexis 2012 True Cost of Fraud Study
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About the company
DocVerify is the premiere provider of secure electronic signature and electronic notary services at considerably less cost than most other providers.